There are basically three steps to achieve a successful Internet presence for your business or organisation: (a) Web Site Design (b) Promotion of the Web Site (c) Maintenance. Various options are available for Web site design, and we can help you decide which is best suited to you.

Design

Includes all design concepts, development and completion, plus artwork in digital format. This does not include any pre-press work, printing, production or implementation costs, although these can be undertaken as separate work. All materials - text content and photographs - to be supplied by the customer in digital form via email or by post. All instructions must be confirmed in writing or by e-mail.

Copyright in all designs remains with Web Imagine indefinitely. Site owners will agree to a link to http://www.webimagine.co.uk being discreetly placed upon their site. We will not be involved in any site which is, in our opinion, not legal, decent, honest or truthful.
The copyright for all text, photographs and logos supplied by the site owner must lie with the site owner. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.
Web Imagine makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed. This can be undertaken as a separate work.
Web Imagine will initially place the client's website on Web Imagine server during the website development cycle in order that the client may view and comment upon the website's progress.
If requested, we will assist a site owner with arranging for web hosting at additional cost, payable in advance: the choice of web host lies with the site owner. We can help with this choice but in no event will we be liable for any loss of business or profit, direct or otherwise, through any delay or failure of the site.
We will upload and maintain sites, at additional cost; site owners will be obliged to allow us access to their site, including provision of appropriate passwords and access codes.

Fees

Each web site project will have a design fee agreed in advance by the client and Web Imagine verbally or in writing. Fees are payment for our design time only and do not include any costs associated with Internet services which may be arranged separately if required. To begin the web site design process up to 50% of the total balance is due at the start of the project.

Payment

By cheque or cash within 14 days of the date on the invoice. We do not currently accept credit cards. Two instalments are required, up to 50% retainer fee on acceptance of our proposal and the balance to be paid prior to delivery of the finalised web site. Ownership of the product remains with Web Imagine until payment is made.

Additional changes

The client shall be responsible for payment for any changes requested after approval of the final design, after final payment or when outside the scope of the original proposal.

Cancellation

In the event of a project cancellation, a cancellation fee based on the original total project fee for the proportion of work completed shall be payable by the client.

Modifications

Any modifications to the agreed proposal should be made in writing or by email. Invoices may include any fees or expenses that were authorised verbally in order to expedite a project.

Limitation of liability

Web Imagine shall not be held liable for any incidental or consequential damages which arise from the failure to perform any aspect of the project in a timely or acceptable manner, regardless of whether such failure was caused by intentional or negligent acts or omissions of Web Imagine or a third party. Web Imagine will execute all projects in good faith and in a timely and professional manner.
Order a site from us in confidence - we're not happy until you are !

Promotion and Maintenance

Web sites should be constantly maintained if they are to be successful. The structure of your web site should remain basically unchanged, the contents should be updated regularly. Search engines recommend that you re-submit your site to them every 30 days, as while new web sites get submitted, yours could fall further down the list. Search engine optimisation and submissions are charged as an optional extra and price depends upon business area and target keywords. Web Imagine can accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of a web site promotion commission, chooses not to list a client's web site.
Web Imagine will make every reasonable effort to promote the website effectively but cannot guarantee high placings in search engine results. We can update the content of the pages on your web site with the most recent information about your products and services.